Help with Teloki
Write to ashwin@springr.in and you will get a reply from a person, usually within two working days.
Things people ask
Teloki did not hear me
Check that the microphone permission is on in Settings, under Teloki. If the live text on screen stays empty but recording continues, speech recognition is turned off. Teloki still records and still reads the audio back on the server, so the items are made either way.
An item came out wrong
Edit it on the review screen before saving, or throw the whole capture away. Discarding tells us the reading was wrong, which is how the extraction gets better.
Someone I named was not recognised
Teloki never invents a person. If it hears a name that is not in your people list, it offers to add them and leaves the item unassigned until you say so.
The person I assigned something to did not get it
They receive it in Teloki if they have an account with the same email address you gave. If they do not, they get an invitation by email. You can cancel an invitation from their page in the app.
I forgot my password
Write to the address above and it will be reset for you.
Delete my account
Write to the address above from the email address on the account. Everything, including recordings and transcripts, is deleted within seven days.